Is there a plan to suspend mortgage and utility payments? Can we protect residential customers from interruptions to gas, water, electric, sewer, phone, cable, and internet services during this state of emergency? And waive late fees?

On March 18, Governor Inslee called on all utilities in Washington to suspend disconnection tariffs for nonpayment during this emergency, waive late fees or offer payment plans for customers who are out of work, and expand bill assistance programs. Many utilities in the state have already taken some or all of these steps. Governor Inslee also relaxed restrictions on the authority of the Utilities and Transportation Commission to allow use of surplus Energy Assistance Funds to provide economic assistance to customers affected by COVID-19.

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